TMB Senior Customer Service Executive Online Exam Syllabus Pattern 2024

Tamilnad Mercantile Bank Ltd (TMB) has invited applications to recruit candidates on 170 posts of senior customer service executives. The online written examination is expected to be conducted in the month of December 2024. Applicants who have applied for the given post can check their examination syllabus and exam pattern to prepare for its online written test. The selection will be based on online test (Phase-I) and interview (Phase-II). Check out, TMB Senior Customer Service Executive Syllabus & Exam Pattern 2024.

TMB Senior Customer Service Executive Online Exam 2024

Tamilnad Mercantile Bank SCSE Online Exam Pattern/Scheme

1. The question paper will be of 150 marks.
2. There will be total 150 questions carrying 1 mark each.
3. The question paper will be provided in English language only.
4. Each question will be multiple choice question having 5 options with one correct option to selection from.
5. The total duration of the exam will be 2 hours (120 minutes).
6. There will be negative marking for each wrong answer. 0.25 marks will be deducted as negative marking.
7. Subjects covered under online written exam are general awareness, English language, reasoning and computer aptitude, quantitative ability and general banking. Syllabus will be based on latest IBPS norms.

TMB Senior Customer Service Executive Syllabus 2024

General Awareness (Special Reference to Financial Sector):

1. Current Affairs (National and International)
2. Important Summits and Conferences
3. Banking Terminology and Reforms
4. Indian Economy and Financial Market
5. Indian and International Banking and Finance Sector Knowledge
6. Government Finance Schemes
7. Sports, Awards, and Honours

English Language:

1. Reading Comprehension
2. Cloze Test
3. Para jumbles
4. Word Usage, Word-Swap
5. Fill in the blanks
6. Error Detection, Error Spotting
7. Paragraph Completion
8. One word Substitution
9. Miscellaneous

Reasoning and Computer Aptitude:

1. Logical Reasoning
2. Alphanumeric Series
3. Ranking/Direction/Alphabet Test
4. Data Sufficiency
5. Inequalities
6. Seating Arrangement
7. Puzzle
8. Tabulation
9. Syllogism
10. Blood Relations
11. Input-Output
12. Coding-Decoding
13. Basics (Fundamentals) of Computers
14. Hardware and Software
15. Memory
16. Computer Shortcuts
17. MS Office (Word, Excel, PowerPoint)
18. Internet and Networking
19. Operating Systems
20. Security and Cybersecurity Concepts
21. Computer Abbreviations/Terminologies

Quantitative Ability:

1. Simplification
2. Average
3. Percentage
4. Mixture and Allegations
5. Ratio and Percentage
6. Data Interpretation
7. Mensuration and Geometry
8. Quadratic Equation
9. Interest
10. Problems of Ages
11. Profit and Loss
12. Number Series
13. Speed, Distance and Time
14. Time and Work
15. Number System
16. Data Sufficiency
17. Linear Equation
18. Permutation and Combination
19. Probability

General Banking Awareness:

1. History of Banking in India
2. Banking and Financial Committees in India
3. Currency
4. RBI Act, 1934
5. Banking and Financial Reforms in India
6. Financial Market in India
7. Inflation
8. Banking regulations act,1949
9. Financial Institutions in India
10. Money & Capital Marketing
11. Money Laundering & Anti-Money Laundering
12. Overview of Companies (Amendment) Act, 2017
13. Functions of Banks
14. Credit & Debit
15. Green Banking
16. Amendments in FDI Policy, 2018
17. Types of Bank Accounts
18. International Financial Institutions
19. Financial Inclusion
20. Financial Resolution and Deposit Insurance Bill 2017
21. Types of Loans
22. Basics of Bond and Their Types & Features
23. Reverse Mortgage Loan
24. Foreign Exchange Regulation Act (FERA)
25. Types of Mortgages
26. Mutual Funds
27. Bank Credit Operations
28. Prevention of Money Laundering Act 2002
29. Types of Cheque & Cards
30. LIBOR & MIBOR
31. Cash Management Services
32. Business of Banking Companies in Banking Regulation Act, 1949
33. Foreign Banks in India
34. SWIFT Codes for banks
35. CIBIL
36. Employee Provident Fund and Miscellaneous Provisions Act, 1952
37. Fund Transfer Services
38. Types of Foreign Accounts
39. Bombay Stock Exchange (BSE)
40. National Stock Exchange (NSE)
41. Insolvency and Bankruptcy Code, 2016
42. Structure of the Banking Industry
43. Bharatiya Reserve Bank Note Mudran Private Limited
44. National Stock Exchange (NSE)
45. NPA and SARFAESI Act, 2002
46. Nationalised Banks
47. Public Sector Banks
48. Indian Financial System
49. Non-Performing Assets (NPA)
50. Principles of Insurance
51. History of the Indian Insurance Industry
52. List of Bank & Insurance Companies & their Tag lines

Important Dates For TMB Senior Customer Service Executive Exam 2024

Important Links

• View All Latest Banking/Insurance Jobs/Recruitment Exam In India: https://4syllabus.in/tag/banking-insurance
• Download/View Tamilnad Mercantile Bank Ltd (TMB) Senior Customer Service Executive Advertisement Notification: Click Here
• Apply Online For TMB Senior Customer Service Executive Recruitment: Click Here
• Visit Official Website: Click Here